Listening, engaging, storytelling – Involving citizens in urban planning and development of people-friendly cities.
This challenge will address the conference theme: Inclusive design as a tool for innovation at a public, business and citizen level.
When developing inclusive products, services and environments, involving people is key. This is especially important when planning smart, sustainable cities that also are people-friendly.
To ensure an inclusive and diverse perspective, citizens of different ages, abilites, genders, social and ethnic background must be involved and consulted in the process. This range of citizens also represent lead-users - a unique and effective tool for innovation, both in design processes and in urban planning.
Cities comprise of an array of agencies and institutions with over-lapping responsibilities for the delivery of health, education, transport, economic development and planning. The systems appear impenetrable for the citizen but unfortunately their involvement is often reduced to superficial consultation.
The European Innovation Partnership (EIP) Report (EC, 2014) on Smart Cities and Communities fully recognises that providing the right environment for people and communities approach is an essential part of any smart city and as such “Citizen Focus” is seen as a priority.
With greater access to the internet people are becoming experts in their own lives – and designers, architects and urban planners are experts in their own fields. Firsthand information and insights from real people about their needs, daily lives and aspiration can challenge, add new perspectives and give rich inspirations that lead to better solutions whether you are designing, products, services and environments. They can drive innovation! But more than this - how can citizens participate, be engaged and consulted on a regular basis to improve solutions but also to ensure that their perspectives and needs are considered when local communities and cities are being developed – now and in the future.
So how can inclusive design approach promote and support a citizen focus in the digital world when developing solutions in an urban environment.?
Teams are invited to address this in their approach and solution.
Based on the background description given and the insights gained from your design partner (lead user) you are asked to present practical design solutions (tools, techniques or methods) to better connect citizens with city instititions and so create a more people-friendly city in a digital age.
The citizen-focussed design challenge should explore how technology can overcome barriers between citizens and cities institutions and so help people fully participate in the governance, planning and operation of cities (education, health and well being, culture and employment).
You should present solutions that can be mainstreamed based on the principles for inclusive design and so ensure that no one is excluded. The design solutions may range from tangible objects, interventions/events or a set of digital tools, but most importantly they should be equally accessible to all citizens. Your idea should complement and/or replace exisisting solutions.
Key words: Digital, non-digital, social media, involve, consult, diversity, marginalised, local,mainstream, decision process, urban planning.PUBLISERT 24.10.2014 12:40
Stian Berger Røsland, Governing Mayor, City of Oslo announces the winners of Best Presentation and Best Idea the Citizen Focused Design Challenge, at the European Innovation Workshops in Inclusive Design 2014.